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We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
If not and you live in East Anglia then maybe you should?
The ODA monitors enquiry and complaint levels and the issues complained about.
It can intervene if it sees worrying trends or serious matters of concern. In April 2013 a vegetarian gujarati rugby player popped up in one of my searches on Asian Single Solution.
More As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.